Mumbai’s Chhatrapati Shivaji International Airport (CSIA), operated by GVK MIAL, and Delhi’s Indira Gandhi International Airport (IGIA), operated by GMR-led consortium, have been jointly rated as the World’s Best Airport for customer experience in the 40 million passengers category by the Airports Council International (ACI) recently. On ASQ parameters, both the airports have enhanced their performance.
Speaking on the occasion, Dr GVK Reddy, founder and chairman, GVK, said, “We are delighted to be conferred with this award.
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