Since its launch in 2015, Locus has always been into route optimization. However, in June 2022, Locus announced the launch of an order-to-delivery dispatch management platform during the 2022 Gartner Supply Chain Symposium/Xpo in Orlando, Florida.
We asked the founder and chief executive of Locus, Nishith Rastogi, why, what the need is and what this really means. The conversation also took us deep into the very motivation behind Locus, the complications of last-mile delivery, the need for empathy, the focus on research, the need for increased transaction time, the importance of predictability in customer experience, the rise of home services as a large growth area, the algorithmic intelligence of their solutions, the style of recruiting and the interesting yet-to-launch solutions in their arsenal.
Order-to-delivery dispatch management platform
Delivering the last mile is very different from Locus' first generation of routing solutions that were available in transport management systems designed for large vehicles carrying freight within +/- one day. However, the last mile is carrying a few kgs within the precision of +/- five minutes.
No comments:
Post a Comment